Generally, we at Just Accountants have a great deal of sympathy for people who aren't happy with their current accountant and are looking to change.

If you aren't getting the service you feel you deserve, then, sure, it's time to find a new accountant.

However, there is one caveat to this. Regardless of anything else, qualified accountants are professional people with a level of expertise that you don't possess.

It is this expertise and experience that you are paying for as a UK business. And, like it or not, expertise does cost money. You may think that you're not getting value for money because it appears that your chartered accountants aren't spending hours and hours on your accounts. But you aren't paying them for their time....you're paying for an expertise that you don't possess.

So, if you are looking for an accountant in London or Bolton or wherever, take a moment to reflect before you switch. It may not be to your benefit.